PRIVACY POLICY & TERMS OF SERVICE

Effective Date: October 19, 2025
Company Name: Time Travels Technologies (“Company”, “We”, “Us”, “Our”)

1. Scope and Services Provided

This policy applies to all products, platforms, and services provided by Time Travels Technologies, including:
  1. Wholesale VoIP & SIP Termination Services
  2. Bulk SMS Marketing Solutions
  3. Predictive Dialer Solutions & Software Licensing
  4. Telemarketing & Performance-Based Campaign Brokerage (Connecting call centers in USA, Canada, UK, and Australia with brand advertising campaigns on a commission/revenue-share basis)
  5. RDP (Remote Desktop Protocol) & VPS Hosting Sales
  6. Shared & Dedicated Server Infrastructure

2. Information We Collect (Know Your Customer – KYC)

To maintain security, prevent network fraud, and fulfill international telecommunications compliance, Time Travels Technologies collects the following categories of data:
  • Customer Account & KYC Information: Entity name, primary contact details, corporate identity documentation, email address, physical address, payment history, and financial verification documents.
  • Telecommunications Metadata (CDRs & SMS Logs): Originating number (ANI), destination number (DNIS), call duration, timestamps, delivery receipts (DLRs), IP addresses, and routing parameters. (Note: We do not listen to, record, or store call audio or SMS message content unless specifically contracted or required by law).
  • Campaign & Commission Records: Client/center performance metrics, lead conversion counts, payout details, campaign agreements, and affiliate tracking data.
  • Server & RDP Operational Logs: Assigned IP addresses, access timestamps, bandwidth utilization, and system hardware status.

3. Service-Specific Compliance & Acceptable Use Rules

A. Wholesale VoIP, Dialer & Telemarketing Services

  • Clients utilizing VoIP routes, dialers, or performance campaigns from Time Travels Technologies targeting the USA, Canada, UK, and Australia must strictly comply with local telemarketing laws (including US STIR/SHAKEN framework, UK Ofcom CLI presentation rules, Canadian CRTC regulations, and Australian ACMA codes).
  • Transmission of illegal robocalls, spoofed/fake caller IDs, or dialing numbers listed on National Do-Not-Call (DNC) registries without valid prior express consent is strictly prohibited.

B. SMS Marketing Services

  • SMS traffic must adhere to regional carrier requirements (e.g., US 10DLC registration, CTIA guidelines, and UK/AU anti-spam legislation). Unsolicited spam, phishing, or scam messages will result in immediate route termination.

C. Performance-Based Campaign & Brokerage Services

  • For commission-based campaigns, Time Travels Technologies acts as an intermediary connecting call centers with client campaigns. Commission payouts are calculated strictly based on verified, legitimate conversions and metrics defined in individual campaign agreements.

D. Server & RDP Hosting

  • Clients utilizing RDP, VPS, or Shared Servers are strictly forbidden from engaging in malicious activities, including hosting illegal content, DDoS attacks, port scanning, spam generation, or crypto-mining.

4. Data Processing & Legal Basis

Time Travels Technologies processes client data exclusively for:
  • Service Fulfillment: Provisioning servers, establishing SIP trunks, routing SMS, and managing campaign metrics.
  • Billing & Commission Reconciliation: Calculating usage, processing payouts, and resolving financial disputes.
  • Fraud Mitigation, KYC & Security: Verifying user identities, monitoring server access, preventing illegal call/SMS spoofing, and securing network infrastructure.
  • Regulatory Compliance: Responding to lawful demands from telecommunications regulators (FCC, Ofcom, CRTC, ACMA) or law enforcement agencies.

5. Third-Party Data Sharing

Time Travels Technologies does not sell or lease customer information to third parties. Data is shared strictly with:
  • Upstream Carriers & Infrastructure Providers: To complete voice/SMS routing and server provisioning.
  • Campaign Advertisers & Partners: Only performance metrics and conversion logs necessary to reconcile commission payouts.
  • Legal & Regulatory Authorities: When mandated by valid subpoena, court order, or official regulatory investigation.

6. Data Retention & Security

  • Billing, Account & KYC Data: Retained for the duration of the account relationship plus standard statutory accounting periods (5–7 years).
  • Call Detail Records (CDRs) & SMS Logs: Retained for 90 to 180 days for billing verification and compliance auditing, after which they are purged.
  • Server Data: Data stored on active RDP/Shared servers is deleted upon service cancellation or expiration.
We enforce strict physical, technical, and administrative protections—including Session Border Controllers (SBCs), firewall rules, IP whitelisting, and encrypted access—to secure our platform and infrastructure.

7. Account Suspension & Indemnification

Time Travels Technologies reserves the right to immediately suspend or terminate any account, server, VoIP trunk, or campaign partnership found violating local laws or these terms. Clients agree to indemnify and hold harmless Time Travels Technologies against any fines, penalties, or legal claims resulting from unauthorized, fraudulent, or illegal traffic transmitted through our network or servers.

8. Contact Information

For compliance inquiries, campaign onboarding, or legal matters, please contact: